U.S KPO/BPO – Quality Analyst For Calling Process

1 - 4 Years
Vadodara, Anand

Job Description

Any Graduate with at least 3+ year experience in Call center, out of which at least 1 year in voice call quality audit job.Evaluate and Manage process performance on Call Quality, FCR (First Call Resolution).

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(Technical)

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Company Profile

HEALTHCARE INFORMATICS PVT. LTD.

Healthcare Informatics Pvt. Ltd., India alongwith its sister concern Clinicspectrum Inc., USA are among the very few Health IT Enabled services & Technology companies, catering to all Healthcare IT & Services requirement.
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Recruiter Name:HR

Contact Company:HEALTHCARE INFORMATICS PVT. LTD.